Refund policy

At Vinyl Tunes, we stand behind the quality of our products and aim to ensure customer satisfaction. Please read our policy carefully before making a purchase.

All sales are final. We do not offer refunds, returns, or exchanges for change of mind, incorrect selection, or personal preference.

We only accept refund requests in the case where the product arrives damaged or defective. To be eligible for a refund under these circumstances, you must provide clear proof of the damage.

To qualify:

• You must contact us within 3 days of receiving your order
• You must provide photo or video evidence clearly showing the damage or defect
• The product must be unused and in its original condition

If your request meets these conditions, our team will review your case and determine eligibility for a refund or replacement.

Requests submitted after the 3-day window will not be accepted under any circumstances.

Please send all refund-related inquiries along with proof to:
vinyltunesus@outlook.com

By purchasing from our store, you agree to this policy in full.